Information on our cookie and pixel tag policy

When you visit our websites or mobile applications we and third-party organisations may collect information by using 'cookies' and other technologies such as pixel tags.

By continuing to use this site, when you create an account or when you buy tickets, you agree to us and third-party organisations such as Google and Facebook using cookies in line with your browser cookie settings.

What are cookies?

Cookies tiny text-based data files that are downloaded to your computer or other device when you visit a website. Almost all websites on the internet use this technology to some degree.

Your web browser sends these cookies back to the website every time you visit the site again, so it can recognise you and personalise your experience.

Pixel tags: A pixel tag is essentially an invisible image with a line of code which is placed within an email message or on a web page and works in a similar way to a cookie.

What do we use cookies/pixels for?

  1. To provide you with the service you have asked for (Essential cookies)

For example, keeping you logged in during your visit and remembering items you have opted to buy.

  1. To provide you with adverts that are more relevant to your interests (Advertising cookies)

We may use cookies to enable us to display targeted advertising on 3rd party sites to people that have shown interest in our products and services in the past. These cookies allow us to show advertising to relevant people.

  1. To analyse and improve our website and email communications. (Analytics)

We like to know which of our web pages are popular and which emails we send get the best results. We use cookies to track visitor behaviour on our web pages and mobile apps to make sense of and analyse this information.

How to manage cookies

You can choose to disable cookies in your browser or email client settings. To block pixels you may chose to disable images in emails. Most web browsers offer extensions which have cookie/pixel blocking capabilities.


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