OUR GUARANTEE
If you don't meet at least one person you want to see again, your next speed dating event is free*
Our guarantee is available as a low cost upgrade as part of your booking via our website. This does not apply to all bookings.
If you have opted in, we guarantee that you will meet at least one person you would like to see again at any of our dating events. Therefore, we guarantee you will wish to select at least one person as a 'yes' or 'friend' on our matching system.
How do I claim a free speed dating guarantee credit?
Allocation of free place speed dating credits is handled automatically. If you didn't meet anyone you liked, simply select 'no' to everyone on our online matching system. If you do this you will be allocated a credit that you can spend on another event. The speed dating credit will show in your account. You have six month from issue to use your credit.
How do I spend my speed dating credit?
Credits can be used provided the event is at least 4 days in the future. Choose a speed dating event from our calendar of events and log in to the site. Proceed to the event description page and click "Book Now".
You will see a message which says:
"You have credits on your account. Would you like to book yourself onto this event using one of your credits?
Click this link to book your place. This event will then appear under 'My Events' on your homepage and you will be on the guest list. You will not receive a booking confirmation email however the fact that this event is now listed under 'My Events' means your booking is confirmed. You will receive a reminder email on the morning of the event.
Please note that bookings made with guarantee credits cannot be changed or cancelled.
Can I book for a friend with my credit?
Regretfully no. Credits cannot be transferred to other people.
*Our guarantee is a paid option. We do not offer a guarantee credit if you do not get a mutual match, only if you do not wish to see anyone you met again.