OUR GUARANTEE

If you don't meet at least one person you want to see again, your next event is free

We guarantee that you will always meet someone you would like to see again our standard speed dating events*. If in the unlikely event you don't meet someone you would like to see again you are welcome to attend another event of your choice totally free of charge. 

How do I claim a free speed dating guarantee credit?
Allocation of free place credits is handled automatically. If you didn't meet anyone you liked, simply select 'no' to everyone either via our app or on our website matching area. If you do this you'll be allocated a credit that you can spend on another event. The credit will show in your login account and will not expire.

How do I spend my free speed dating credit?
Choose a speed dating event from our calendar of events and log in to the site. Proceed to the event description page and click "Book Now".

You will see a message which says:

"You have credits on your account. Would you like to book yourself onto this event using one of your credits?

Click this link to book your place. This event will then appear under 'My Events' on your homepage and you will be on the guest list. You will not receive a booking confirmation email however the fact that this event is now listed under 'My Events' means your booking is confirmed. You will receive a reminder email on the morning of the event.

Please note that bookings made with guarantee credits cannot be changed or cancelled.

Can I book for a friend with my credit?
Regretfully no. Credits cannot be transferred to other people.

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*Please note that our guarantee does not cover our parties or premium speed dating events such as wine tasting. This guarantee is limited to one free ticket per paid ticket and only applies to our standard events and parties.

We do not offer a guarantee credit if you do not get a match, only if you do not wish to see anyone you met again.

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Online and mobile app matching

After you've met everyone, you'll need to input your 'Yes', 'Friend' and 'No' choices into the Mixeo app or our website. You have the whole next day to make up your mind. Your matches are then published at 5pm on the day following your event and you'll be able to get in touch with anyone you matched with via our messaging system.

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