OUR GUARANTEE
If you don't meet at least one person you want to see again, your next speed dating event is free
We guarantee that you will meet someone you would like to see again at our standard speed dating events, either virtual or live*. If in the unlikely event you don't meet anyone you wish to see again you are able to book another speed dating event of your choice totally free of charge.
How do I claim a free speed dating guarantee credit?
Allocation of free place speed dating credits is handled automatically. If you didn't meet anyone you liked, simply select 'no' to everyone on our online matching system. If you do this you will be allocated a credit that you can spend on another event. The speed dating credit will show in your account. You have six month from issue to use your credit.
How do I spend my speed dating credit?
Credits can be used provided the event is at least 4 days in the future. Choose a speed dating event from our calendar of events and log in to the site. Proceed to the event description page and click "Book Now".
You will see a message which says:
"You have credits on your account. Would you like to book yourself onto this event using one of your credits?
Click this link to book your place. This event will then appear under 'My Events' on your homepage and you will be on the guest list. You will not receive a booking confirmation email however the fact that this event is now listed under 'My Events' means your booking is confirmed. You will receive a reminder email on the morning of the event.
Please note that bookings made with guarantee credits cannot be changed or cancelled.
Can I book for a friend with my credit?
Regretfully no. Credits cannot be transferred to other people.
*Please note that our guarantee does not cover our parties, premium speed dating events (E.G. wine tasting), partnered events (E.G. Dim Sum) or standard speed dating events paid for with credits purchased at a discount. This guarantee is limited to one free ticket per paid for ticket and only applies to our standard speed dating events only.
We do not offer a guarantee credit if you do not get a mutual match, only if you do not wish to see anyone you met again.