SUGGESTIONS & COMPLAINTS

We really welcome your feedback

We take any complaints and suggestions about the service we offer very seriously and always act on them. If you think we should be doing something better or we're missing a trick please do get in touch. We'd also love to hear from you if you have a suggestion for a venue or a niche event. 

Any complaint will be dealt with by our managing director personally.

We always aim to respond within 24 hours. Please contact us.

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Online and mobile app matching

After you've met everyone, you'll need to input your 'Yes', 'Friend' and 'No' choices into the Mixeo app or our website. You have the whole next day to make up your mind. Your matches are then published at 5pm on the day following your event and you'll be able to get in touch with anyone you matched with via our messaging system.

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